Gobernanza y Prácticas Organizacionales Saludables de Tres Escuelas de Chile y su Impacto en el Engagement y Burnout de sus Trabajadores

The work routine of education workers has been modified by the COVID-19 pandemic. Technological transformations in the delivery of educational services have been an extra stress factor. The adaptation to all this and the well-being of the workers depend to a great extent on the governance and management developed by the schools. The main objective of this work is to study the governance of three schools in Chile, analyzing the perception of healthy organizational practices (POS) of workers and the impact they have on engagement and burnout. For this purpose, an analysis and comparison of the perception of healthy organizational practices (HOP) of the employees of the selected schools is carried out. This is a research with a correlational-explanatory methodological approach. To obtain the information, a questionnaire was applied to 231 workers. Through the application of ANOVA we found significant differences between the three schools for healthy organizational practices, engagement and emotional exhaustion;the workers of the school that have higher perceptions of healthy organizational practices, also have higher scores in engagement and lower scores in emotional exhaustion, which is corroborated when performing the correlations between the variables. These results place the school with higher scores as a possible healthy organization. © 2021 by the authors.

Research on Engagement and Burnout: a theoretical approach in times of COVID-19

Engagement and burnout have been defined as extremes of a continuum to represent the health and well-being of people at work, whether as a work result or other life circumstances. On the other hand, it must be recognized that the pandemic times have considerably affected all areas of human life, and the organizational one has not escaped this. In this context, this research aims to review scientific articles that deal with Engagement and Burnout to know the contributions made by researchers in this relevant organizational field, focusing the analysis on the times we live in as a result of the Covid-19 pandemic. To achieve the objectives, a database of 315 articles published in Web of Science (WOS) indexed journals during the period 2020-2022 was analyzed. Following the guidelines of Toulmin's argumentative model (Rodriguez-Bello, 2004), the following causal assertion was defined: "The engagement and burnout of workers during the COVID-19 pandemic is influenced by the governance of organizations". The reviewed articles were established as evidence and the database as collateral. The main results show that social and organizational governance influences the health and well-being of workers, which impacts their performance and thus the outcomes of their respective organizations.